Job Responsibilities:
1. Telephone Answering and Outbound Calls:Responsible for answering customer calls and making outbound calls to provide them with prompt, polite and professional solutions for their problems.
2. Online Chat: Solve customers' before and during sales and after-sales problems through online live chat tools, and organize, feedback and follow-up problems.
3. Daily Work Records and Feedback:Record daily work content and details in a timely manner, and feedback on the daily customer complaints encountered and the orders that need to be followed up.
4. Product Knowledge:Master the knowledge and operating principles related to the products currently on sale.

Job Requirements.
1. Proficient communication in English without obstacles.
2. Experience in customer service support is preferred.
3. Affinity, with clarity and organization of thought.
4. Excellent communication skills and flexible ability to handle customer complaints.
5. Ability to adapt to a fast-paced work environment

Work Address：13211 spring st Baldwin park ca 91706

e-mail address：[email protected]